Terms of service

TERMS OF SERVICE

Last updated: 23 August 2026

Welcome to OPULENTO. By accessing our website or purchasing from OPULENTO, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. GENERAL

OPULENTO is a clothing brand offering apparel and related products through our online store.

By using our website, you confirm that you are legally permitted to enter into an agreement and that the information you provide when placing an order is accurate and complete.

We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time without prior notice.

2. PRODUCTS & AVAILABILITY

We make every effort to display our products, colours, sizing, and details as accurately as possible.

However, colours may appear slightly different depending on your device or screen.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse an order where necessary.

3. PRICING & PAYMENT

All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated.

Prices may be changed at any time without prior notice. The price applicable to your order is the price displayed at the time your purchase is completed.

Payment must be successfully received before an order is processed.

OPULENTO reserves the right to cancel or refuse orders where there is a pricing, payment, inventory, or technical error.

4. ORDERS

Placing an order constitutes an offer to purchase a product.

An order confirmation does not necessarily guarantee acceptance of the order. OPULENTO reserves the right to cancel an order where circumstances require it, including stock discrepancies, payment issues, suspected fraudulent activity, or technical errors.

If we cancel an order after payment has been received, any refund required by applicable law will be processed accordingly.

5. SHIPPING & DELIVERY

Orders are shipped to the delivery address provided by the customer at checkout.

Customers are responsible for ensuring that their delivery information is correct and complete.

OPULENTO is not responsible for delays caused by incorrect customer information, courier delays, public holidays, unforeseen circumstances, or events outside our reasonable control.

Estimated delivery times are provided as a guide and are not guaranteed unless expressly stated otherwise.

6. RETURNS, REFUNDS & EXCHANGES

All sales are final.

OPULENTO does not offer refunds, returns, or cancellations for change of mind, incorrect size selection, or unwanted purchases.

Exchanges are only considered where an item is faulty, damaged, or incorrectly supplied, subject to our Return & Exchange Policy.

Any rights that cannot legally be excluded under applicable South African consumer law remain unaffected.

7. INTELLECTUAL PROPERTY

All content appearing on the OPULENTO website, including but not limited to:

  • Logos
  • Brand names
  • Product designs
  • Photography
  • Graphics
  • Text
  • Videos
  • Website design
  • Marketing materials

is owned by or licensed to OPULENTO and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially use OPULENTO’s intellectual property without prior written permission.

8. WEBSITE USE

You agree not to misuse our website or attempt to interfere with its operation.

You may not use the website to:

  • Commit or facilitate unlawful activity.
  • Attempt to gain unauthorised access to our systems.
  • Introduce malicious software or harmful code.
  • Scrape, reproduce, or exploit website content without permission.
  • Impersonate OPULENTO or another person.
  • Engage in fraudulent purchasing activity.

We reserve the right to restrict or terminate access where misuse is identified.

9. ACCURACY OF INFORMATION

We aim to ensure that all information on our website is accurate and current. However, errors, omissions, or inaccuracies may occasionally occur.

OPULENTO reserves the right to correct errors, update information, and cancel affected orders where necessary.

10. THIRD-PARTY SERVICES

Our website may use third-party services such as payment processors, delivery providers, hosting services, analytics providers, or other platforms.

Your use of these services may also be subject to the relevant third party’s terms and policies.

OPULENTO is not responsible for the independent actions or policies of third-party service providers.

11. LIMITATION OF LIABILITY

To the extent permitted by applicable law, OPULENTO will not be liable for losses arising from circumstances beyond our reasonable control, including website interruptions, courier delays, technical failures, or events outside our control.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded under South African law.

12. PRIVACY

Any personal information collected through our website will be handled in accordance with our Privacy Policy and applicable South African data-protection legislation.

13. CHANGES TO THESE TERMS

OPULENTO reserves the right to amend these Terms of Service from time to time.

The updated version will be published on our website with the revised date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms.

14. GOVERNING LAW

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes will be subject to the applicable laws and jurisdiction of South Africa.

15. CONTACT

For questions regarding these Terms of Service, orders, or exchanges, please contact OPULENTO through the official contact details provided on our website.

OPULENTO
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